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Where can I follow my erucamide wax order status?

Once your order leaves our warehouse, it is handled by a carrier that may provide tracking information until you receive erucamide wax. The tracking information...

Where can I follow my erucamide wax order status?

Is installation service provided for erucamide wax ?

In addition to providing customers with erucamide wax, Sainuo has expanded our range of services, including installation services and other after-sales support....

Is installation service provided for erucamide wax ?

How about erucamide wax after-sales service?

Qingdao Sainuo Chemical Co.,LTD. is well recognized not only because of the great quality erucamide wax but also due to the excellent after-sale service. Our after-sale...

How about erucamide wax after-sales service?

Are there services after erucamide wax installation?

In order to extend the life of each erucamide wax, Qingdao Sainuo Chemical Co.,LTD. always keeps in touch with the executed projects to solve any problems customers may encounter...

Are there services after erucamide wax installation?

What services are offered for erucamide wax?

Qingdao Sainuo Chemical Co.,LTD.'s support isn't confined to supplying erucamide wax. We also provide a bundle of customer service on request. Among our primary...

What services are offered for erucamide wax?

Are we informed about erucamide wax weight and volume after shipment?

Yes. Typically, Qingdao Sainuo Chemical Co.,LTD. will inform the customer of the volumetric weight of erucamide wax after shipment. Our customers don’t need to...

Are we informed about erucamide wax weight and volume after shipment?

Can our logo or company name be printed on erucamide wax?

For all erucamide wax, we can provide customized logos. We offer professional design, production and customization services. We will confirm the design with you before production...

How can I track my erucamide wax?

You can easily know the logistics of erucamide wax through various ways. After we deliver the goods, you will receive a tracking number so that you can check the...

How can I track my erucamide wax?

What port of loading available for erucamide wax?

For most of the time, Qingdao Sainuo Chemical Co.,LTD. would choose the nearest port to our warehouse. We are located near the transportation network, which helps...

What port of loading available for erucamide wax?

What to do if erucamide wax is damaged during shipping?

Qingdao Sainuo Chemical Co.,LTD. does our best to protect the products against breakage, damage, and impacts, but no guarantees can be made. If you see any damage...

What to do if erucamide wax is damaged during shipping?

What to do if it is incomplete erucamide wax delivery?

If your purchase is missing any parts or items, please let us know as soon as possible. Qingdao Sainuo Chemical Co.,LTD. is dedicated to your satisfaction. You have our guarantee...

What to do if it is incomplete erucamide wax delivery?

What should I do once I receive erucamide wax imperfections?

We take pride in our products, and we guarantee you that erucamide wax receives severe QC test before shipping. Yet if the last thing we expect occurred, we will...

What should I do once I receive erucamide wax imperfections?

Where to get help if erucamide wax gets problem during the use?

Generally, we offer erucamide wax along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor workmanship...

Where to get help if erucamide wax gets problem during the use?

Can we arrange the erucamide wax shipment by ourselves or by our agent?

Based on the regulations of international trading, Qingdao Sainuo Chemical Co.,LTD. agrees with the idea of delivering the erucamide wax by yourself or your designated agents...

Can we arrange the erucamide wax shipment by ourselves or by our agent?

What kind of packing is provided for erucamide wax?

Qingdao Sainuo Chemical Co.,LTD. has some general packaging guidelines that can help you prepare your package for shipping. For more information, please consult...

What kind of packing is provided for erucamide wax?

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