What to do if ethylene bis-stearamide powder is damaged during shipping?

If the ethylene bis-stearamide powder you have ordered is arrived damaged, please contact Qingdao Sainuo Chemical Co.,LTD. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

It is the quality oxidized polyethylene wax and excellent service that makes Sainuo Chemical the leader in the industry. Various in styles, Sainuo Chemical's oxidized polyethylene wax can meet the needs of different customers. Sainuo High purity stearoyl benzoyl methane is completed by passing through several basic processes including cutting, sewing, assembling, and decorating. The surface of the product is flat and smooth. It is homogeneous regarding smoothness distribution due to RTM process technology.

Our business goal is to build a multinational or global brand. We are working hard to make our company more appealing to customers by offering quality products and professional services.